Terms + Conditions
These terms and conditions govern your use of the Kingsroy Gallery online store. By placing an order, you agree to and are bound by these terms. If you are unwilling to comply with these terms, then you may not use Kingsroy Gallery online store.
Pricing and Payment
All prices on the Kingsroy Gallery online store are given in New Zealand Dollars exclusive of delivery costs.
We accept payment by direct deposit (from NZ customers only) and via Shopify Payments (all major credit cards).
Please note Kingsroy Gallery online store has no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable. Please see the shipping section for more information about delivery costs and delivery dates.
All items listed on our website are shared with our physical store in New Plymouth, New Zealand. If you are able to add an item to the cart that item is currently in stock and will be allocated to you as soon as payment is made. We will receive an email notification as soon as your order is placed and if during store hours will attention your web order as soon as possible.
If an item in our physical store is purchased at the same time an order for the item online is processed then the online item will not be available. This has never occurred but if it does we will inform you as soon as possible and do our best to fulfil the order, cancel the order or help in any other way we can.
Some products are only available to customers in New Zealand due to shipping restrictions. This will be specified in the description of the product page.
We must receive payment in full before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Items will then be dispatched. For more information regarding delivery dates and times please refer to the shipping section below.
Once an online order has been placed you are unable to cancel or alter the order.
We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the product/s is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
Privacy and Security
We are committed to protecting our customer’s privacy.
Kingsroy Gallery will never distribute any personal information to third parties under any circumstance, including those who subscribe to our mailing list. The information we collect is used solely to process your order and stay in touch with you.
Joining the Kingsroy Gallery mailing list is optional, although recommended. It will allow us to keep you up to date with the latest info including what’s new in store. If you have signed up to our mailing list and would like to unsubscribe simply email us with unsubscribe in the subject area, and you will be removed immediately.